Support Hub
We're here to help — at every step of trade.
Find answers in the Help Center, talk to trade support on WhatsApp, or contact the team directly.
Support commitments
Clear response standards.
General Support
Response within 24 hours
Payment & Settlement
Priority handling
Logistics Issues
Dedicated operations support
Where do you need help?
Pick a topic.
Help Center
Self-serve answers across the marketplace, LinkPay and logistics.
Browse articles
Contact Support
Reach the Traderlink team by WhatsApp, phone or email.
Contact us
Transaction Support
Questions about an order, dispute, or refund.
Get help
Logistics Support
Delivery status, address changes, or shipment issues.
Logistics info
LinkPay Support
Payment verification, settlement timelines, and locked rates.
Visit LinkPay